Terms & Conditions

We accept payment via Paypal. Please note that you do not need to have a Paypal account to pay via Paypal. You can use a credit or debit card.

We aim to post all orders within two business days of receipt of payment. If there will be any delay, we will let you know ASAP. We will also let you know when the item has been despatched.

We use Royal Mail First Class for UK orders (delivery within 1-2 working days) and Royal Mail Airmail for International orders (delivery within 3-5 working days for Europe, 5-7 working days for the USA, Canada, Australia and New Zealand). Please note these delivery times are not guaranteed by Royal Mail. In practice orders may take longer to arrive. If you need a guaranteed service, please contact us and we will arrange this for you.

Postage Costs
For orders under £100, postage is £3.50 to the UK, £5.00 to Europe, and £7.50 to the USA, Canada, Australia and New Zealand. For orders of £100 or more, postage is free.

International buyers, please note that any customs or duty charges incurred by your package will be your responsibility.

All items are individually gift-boxed and posted in a padded envelope. The gift boxes are new (made from recycled materials), but the padded envelopes may well be on their second outing as we try to reuse as much packaging material as we can.

Please note that all images are the property of Mads & Co and cannot be used without permission.